Introduction
Our Privacy Policy is solely focused on ensuring a transparent journey with our customers and users. Gateway Insurance Brokers Private Limited ('Gateway', 'we', 'us', 'our') is committed to protecting your personal information and your right to privacy.
This Privacy Policy applies to all information collected through our website https://www.gatewayinsurance.in ('Platform') and related services.
Personal Information We Collect
We only collect Personal Information that you choose to provide us or for the collection of which we have your consent under this Privacy Policy. Through your use of this Platform, we will not collect any Personal Information about you unless you voluntarily choose to provide us with the same.
However, for safety and security reasons, we will monitor your usage of the Platform through cookies as mentioned in our Terms of Use. By accepting these terms, you shall also be deemed to have accepted the Terms of Use.
The Personal Information provided by you shall be correct and yours. Any false name or misleading information entered by you shall be a breach and the same can be challenged in any court of law.
By utilising Gatewaybrokers.in, you grant permission to Gateway Insurance Brokers Private Limited, along with its authorised representatives and business partners, to reach out to you through email, phone calls or SMS for the purpose of offering our services pertaining to the selected product.
Consequences of Not Providing Personal Information
If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service.
How We Use Your Information
We use the personal information we collect to:
- Process your insurance enquiries and provide relevant insurance solutions
- Contact you regarding products, services and promotional offers
- Administer your account and policy renewals
- Improve our services and website experience
- Comply with legal and regulatory obligations
- Send you important notices regarding policy changes or renewals
Cookies
We may automatically collect certain information on your visit to the Platform such as your domain name, frequency of visits, average time spent, pages viewed during the visit, name of your internet service provider, device-specific information, your browser type, operating system and language ('Non-Personal Information').
This Non-Personal Information is anonymous information that cannot be used to personally identify you. We may use such Non-Personal Information for the purposes of administering the Platform, analysing user trends, gathering demographic information and improving content on our Platform.
Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings; however, this may affect the functionality of certain features on our Platform.
Security
We recognise the importance of protecting your personal and financial information. We assure that the information shared with us will be kept in strict confidentiality and used only to help us service your account, improve our services, provide you with requested products, and inform you about additional relevant services.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We do not sell your personal information to third parties.
Data Sharing
We may share your information with:
- Insurance companies and underwriters — for the purpose of obtaining quotes and arranging insurance coverage on your behalf
- Authorised business partners — to the extent required for service delivery
- Regulatory authorities — where required by law or regulation
- Legal and compliance teams — where required to comply with applicable laws
We do not share your personal information for marketing purposes with unrelated third parties without your explicit consent.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to our legal obligations
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact our Data Protection Officer at info@gatewayinsurance.in.
Grievances
Should you have any grievances about the processing of your Personal Information, you may contact our Data Protection Officer:
Email: info@gatewayinsurance.in (designated as the Data Protection Officer for this purpose)
Updates to This Policy
By using this site, you signify your consent to the terms of this Privacy Policy. Gateway reserves the right, at its sole discretion, to change, modify, add or delete portions of the terms of this Privacy Policy at any time without prior notice. The revised policy will be effective immediately upon posting.
You acknowledge that no knowledge of the revised Privacy Policy shall not be a defence in any proceedings with regard to the Privacy Policy. It is your sole responsibility to review this policy periodically.